English | 2021 | ISBN: 1801817030 | 458 pages | True PDF EPUB | 29.74 MB
Master the skills you need as a Salesforce B2C Solution Architect to design an optimized business-to-consumer (B2C) solution across the Salesforce Customer 360 ecosystem, including B2C Commerce, Service Cloud, and Marketing Cloud
Key Features
Create a unified view of the customer across Salesforce products and beyond
Avoid inefficiencies and costly rework caused by poor architectural designs
Prepare for the B2C Solution Architect exam and Salesforce certification with practical scenarios following Salesforce best practices
Book Description
A carefully designed Customer 360 solution spanning B2C Commerce, Marketing Cloud, and Service Cloud provides the foundation for a single view of the customer, unique insights, and transformational capabilities.